Introduction

The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we do with your personal information.

Contact information

Escal’OSud
Crealead Hôtel de la Coopération
55 rue Saint-Cléophas
34070 MONTPELLIER

Data protection contact:
Antonin Cherbonnier
Telephone : +33 7 83 82 61 22
Email : [email protected]
Our website address is: https://www.escalosud.com

What personal data we collect and why we collect it

Nature of the data collected

We collect your data for 2 purposes:
– Commercial data (communication, booking, billing…)
– Connexion data (web browsing activity…)

Contact forms

You could be asked to provide information (first and last names, email address, phone number, billing address…) when you fill out contact forms on the website. We use this data to provide the services to the visitors and communicate with them regarding their activities, booking, billing…

Newsletter

When you fill out a contact form for the newsletter, the information that you enter (name and email address) are stored on an external platform which you can read their privacy policy here.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

There are a number of different types of cookies, however, our website uses:
Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
Analytics – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

For further information, visit allaboutcookies.org.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Online booking

The information that you enter while using our external booking platform is stored for non commercial purposes (for 6 years for legal reasons) and this information is neither sold, nor shared.

Analytics

Data about your devices are automatically collected and saved for technical and statistical reasons. It helps us personalize and improve continually the visitors experience on our website for all devices and platforms. We don’t collect and don’t save any nominative data (name, adress…) attached to any technical data.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with/Where we send your data

We don’t share your information

We don’t share or sell your data with any third parties for any purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You can access your personal data, change it, ask us to to limit what we can do with it or delete it.

If you have sent a message with a contact form, filled out a newsletter form, have created an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For any inquiries related to your data, you can contact us by email at [email protected] or by mail to  :
Escal’OSud
Crealead Hôtel de la Coopération
55 rue Saint-Cléophas
34070 MONTPELLIER

Additional information

How we protect your data

To maintain security, we are entirely using SSL/HTTPS throughout all of our website and encryption where we store data. We also update regularly the theme, extensions and services used.

What data breach procedures we have in place

In case of a data breach, our system administrators will go through affected users and will attempt to reset passwords if needed after informing the user. We will create a fresh backup, scan the site for malware and attempt to identify the breach, removing any associated code and means of access. Subsequently we will look at preventative measures that will prevent a similar breach from happening again, and take action where possible.
We will also:

• Notify you in the shortest time
• Examine what happened and give you information
• Take action to limit and reduce the negative impact and prejudices that may result from it

Medias

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

WPML

WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.
While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.

WPML Translation Management

WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.

WPML String Translation

WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.